Mook-jodouin v Zhu

Tenant wins · Ottawa · 2024-12-05

Adjudicator

Inderdeep Padda

Dispute

Maintenance

Amount

<$5K

Landlord

X.Z.

Tenant

I.M., R.M.

What happened

Tenants applied for an order determining that the Landlord failed to meet the Landlord's maintenance obligations under the Residential Tenancies Act, 2006 or failed to comply with health, safety, housing or maintenance standards. The central issue was the Landlord's response to a flood in the rental unit caused by a burst toilet supply line.

The ruling

Landlord ordered to pay Tenants $1,911.41 for out-of-pocket expenses related to flood, and $48 for application fee. Rent abatement claim denied as Tenants did not establish breach regarding mold issue.