Modi v Toor

Tenant wins · Toronto · 2025-07-28

Adjudicator

Dale Whitmore

Dispute

Reduction Or Discontinuance In Services

Amount

<$5K

Landlord

J.T.

Tenant

S.M.

Tenant rep

Elizabeth Anani

What happened

The Tenant applied for a reduction in rent because the Landlord discontinued internet services that were previously provided as part of the tenancy. The Landlord admitted to stopping the service in June 2024 due to a significant increase in the monthly cost from her provider. The Tenant subsequently paid for his own internet, sometimes sharing costs with other residents.

The ruling

The LTB ordered a permanent monthly rent reduction of $50.79 effective August 1, 2025, due to the discontinuance of internet service. The Landlord is ordered to pay the Tenant $412.38 by August 8, 2025, covering retroactive rent reductions and the LTB filing fee.