Menard v Creador

Landlord wins · Bradford · 2025-08-07

Adjudicator

Douglas Malanka

Dispute

Rent Reduction, Services Or Facilities

Landlord

B.C.

Tenant

L.M.

Landlord rep

Marshall Yarmus

What happened

The Tenant applied for a rent reduction, alleging that the Landlord discontinued laundry and internet services that were supposed to be included in the rent. The Tenant moved in without a written lease and relied on verbal assurances from a third party (a friend of the Landlord's brother). The Landlord contended that the services were provided only as temporary favors due to the Tenant's personal circumstances and were never part of the formal rental agreement. The Landlord had also attempted to increase rent due to an additional occupant and subsequently served an N12 notice.

The ruling

The Tenant's application for a rent reduction due to discontinued services was dismissed. The Board determined the Tenant did not provide sufficient evidence to prove that laundry and internet services were included in the rental agreement, especially in the absence of a written lease and the failure to produce a key witness.