Letwin v CTPMI (96 -104 River Road)

Tenant wins · Kitchener · 2025-05-20

Adjudicator

Vladimir Nikitin

Dispute

Maintenance, Substantial Interference

Notice

Tenant rights (T2)

Amount

<$5K

Landlord

C.R.R.

Tenant

M.L., A.C.

Landlord rep

Frank Hermanns

Tenant rep

Elizabeth Anani, Gail Kukor Lang

What happened

The Tenants applied for an order against the Landlord for substantial interference with their reasonable enjoyment of the rental unit. This was due to the Landlord's failure to restore access to their storage locker and the building's laundry room for nearly two years following a flood in May 2023. The facilities were only made fully operational around May 2025, just before the hearing.

The ruling

The Landlord is ordered to pay the Tenants a total of $1,390.56. This amount includes a $1,342.56 rent abatement for the substantial interference caused by a two-year delay in repairing the laundry room and storage locker after a flood, plus the $48.00 application fee. The Landlord must pay by May 30, 2025. If the payment is not made, interest will be charged, and the Tenants may deduct the amount from future rent payments.