Gupta v Chawla

Tenant wins · Brampton · 2025-07-23

Adjudicator

Amanda Kovats

Dispute

Maintenance, Substantial Interference, Tenant Rights

Amount

$5-10K

Landlord

H.R.C.

Tenant

N.G.

Landlord rep

Jasleen Narula

Tenant rep

Ffriend Smith

What happened

The Tenant applied for an order determining that the Landlord substantially interfered with their reasonable enjoyment and harassed them. The primary complaints involved excessive noise from upstairs tenants that the Landlord failed to address, inadequate heating due to upstairs tenants controlling the thermostat and using air conditioning in winter, and improper entry/harassment regarding rent increases.

The ruling

The Landlord is ordered to pay the Tenant $5,410.22, which includes $4,920 in rent abatements for noise and heating failures, $442.22 for out-of-pocket expenses (noise-canceling gear), and the $48 filing fee. The Landlord must also take immediate steps to stop excessive noise and ensure the unit is kept at a minimum of 20 degrees Celsius from September 1 to June 15 annually. If not paid by August 22, 2025, the Tenant may deduct the amount from future rent payments.